Items are either shipped USPS, UPS, FEDEX or Freight. Depending on factors including Weight, size of item, destination. All items are shipped GROUND. Next Day Air shipping is available for an additional cost.
We only accept PayPal, credit card or cash on pickup. All items must be paid before we will ship.
We can only ship to PO Boxes using USPS. UPS, FedEx and Freight will not deliver to PO Box.
We ship items worldwide using USPS, UPS, and freight shipping for larger items. Please contact us for international shipping rates if you are outside the US
Any items above $300 require a signature. If you are in a situation where this is not possible, please let us know immediately.
Local pickup is available during our normal business hours M-F 8am-5pm onsite in Rhome, Texas. We ask that you let us know beforehand that you will be picking your item up in person. Please provide us with a valid contact phone number.
We ship larger and heavier items by freight. We use a network of freight forwarders and LTL companies to secure the best rate for you. We only ship to a business address but we can ship to residential for a $185 fee. We MUST have a valid phone number for freight shipments. If you prefer to arrange your own transport, we will be glad to work with your transporter to ensure everything goes smooth for you.
If you receive a package that is damaged, please note the damage and open and inspect it while the delivery driver is still there notating with the driver any damage to the product. If it has already been delivered, DO NOT open the package. Take pictures of the box and contact us immediately.